Your Privacy Matters

Introduction

MagnusArc International Pvt. Ltd. respects your privacy. We collect only the information required to respond to your enquiries, provide quotations, coordinate site visits, and share information about our aluminium windows, uPVC windows, pleated mesh systems, and related architectural solutions.

By using this website or submitting an enquiry, you agree to the practices described in this Privacy Policy.

Information We Collect

When you contact us through the website, WhatsApp, email, or phone, we may collect the following information:

• Your name, phone number, and email address.
• Your product interest, such as Aluminium Windows, uPVC Windows, Sliding Folding Systems, Pleated Mesh, or custom requirements.
• Your project details, including location, approximate size, timeline, and message shared through the enquiry form.
• Basic technical information such as browser type, device type, IP address, and pages visited, if website analytics are enabled.

How We Use Your Information

We use the information you share with us for business communication and service-related purposes, including:

• Responding to enquiries and quotation requests.
• Scheduling consultations, measurements, or site visits.
• Preparing product recommendations and project estimates.
• Sharing updates related to requested products or services.
• Improving our website, customer support, and service experience.

Sharing of Information

We do not sell, rent, or trade your personal information. We may share necessary details only with trusted team members, service partners, fabricators, installers, or technical associates when required to respond to your enquiry or deliver the requested service.

We may also disclose information if required by law, regulation, legal process, or government request.

Cookies & Website Tracking

Our website may use cookies or similar technologies to improve browsing experience, understand website traffic, and measure page performance. You can control or disable cookies through your browser settings.

Data Security

We take reasonable steps to protect your information from unauthorized access, misuse, alteration, or disclosure. However, no online transmission or digital storage method can be guaranteed to be completely secure.

Data Retention

We retain enquiry and contact information only for as long as necessary to respond to your request, provide services, maintain business records, or comply with applicable requirements.

Your Choices

You may contact us to request access, correction, or deletion of your personal information, subject to business and legal requirements. You may also request that we stop sending non-essential communications.

• Do not submit personal information through the website if you do not want it collected.
• You can contact us directly by phone or email for privacy-related requests.
• You can disable browser cookies if you prefer not to allow website tracking.

Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date.